PGNexus

We collect details necessary to operate our paying guest (PG) management platform effectively:

• Account Credentials: Full name, email address, phone number, and password setup for secure user authentication.
• Property Configuration: Location addresses, room numbers, floor configurations, and bed availability data.
• Tenant Information: Mapped tenant profiles, rent payments, allocated rooms, check-out dates, and documentation details.
• Contact Context: Tenant contact numbers used exclusively to trigger broadcast messaging via WhatsApp (when requested directly by the user).

We use the gathered information to provide a stable, efficient user experience:

• To authenticate your login and manage user permissions.
• To structure your properties, assign tenants, and calculate rent collections.
• To send automated notifications, transactional receipts, and verification codes (OTPs).
• To log business and operational expense parameters on your custom dashboard.

We implement industry-standard practices to ensure your data stays secure:

• All sensitive communication and API traffic is encrypted in transit using Secure Sockets Layer/Transport Layer Security (SSL/TLS).
• Passcodes and credentials undergo hashing algorithms prior to storage in database archives.
• Security updates and access limits are monitored regularly to prevent unauthorized entry.

We do not sell, rent, or distribute your personal details to advertising agencies or third-party organizations. We only share information with reputable service providers (e.g., SMTP servers for notification emails) acting on our instructions, or when legally compelled by law.

You have complete control over your data. You may delete individual rooms, properties, or tenants directly from the app interface.

For any questions regarding this Privacy Policy or data handling procedures, feel free to contact us at:

support.pgnexus@gmail.com